--- title: Opus Blog | Unified Communications (2) description: Unified Communications | (2) --- - [Customer Support](https://www.opustech.co.uk/customer-support/) [0800 3167566](tel:0800%203167566) [![Opus Technology](https://blog.opustech.co.uk/hs-fs/hubfs/raw_assets/public/Opus_Telecoms_July2021/images/Opus-Logo-Red-Retina-large.png?width=182&height=427&name=Opus-Logo-Red-Retina-large.png "Opus Technology")](https://www.opustech.co.uk/) - [Services](https://www.opustech.co.uk/together/) - - [Connect Connect your digital estate to the rest of the world](https://www.opustech.co.uk/together/connect/) - [Communicate Interact and collaborate anywhere, on any device](https://www.opustech.co.uk/together/communicate/) - [Engage Elevate the contact centre experience for your clients](https://www.opustech.co.uk/together/engage/) - [Modernise Improve employee productivity with a modern desktop](https://www.opustech.co.uk/together/modernise/) - [Document Capture, track, store and print electronic documents](https://www.opustech.co.uk/together/document/) - [Secure Keep your essential data and systems secure and compliant](https://www.opustech.co.uk/together/secure/) - - [Opus Together Building our services around you.](https://www.opustech.co.uk/together/) - [Why Opus](https://www.opustech.co.uk/why-opus/) - [Markets](https://www.opustech.co.uk/markets/) - [News](https://blog.opustech.co.uk/) - [Resources](https://www.opustech.co.uk/resources/) - [Contact Us](https://www.opustech.co.uk/contact/) [0800 3167566](tel:0800%203167566) - [Together](https://www.opustech.co.uk/together/) - [Connect](https://www.opustech.co.uk/together/connect/) - [Communicate](https://www.opustech.co.uk/together/communicate/) - [Engage](https://www.opustech.co.uk/together/engage/) - [Modernise](https://www.opustech.co.uk/together/modernise/) - [Document](https://www.opustech.co.uk/together/document/) - [Secure](https://www.opustech.co.uk/together/secure/) - [About Us](https://www.opustech.co.uk/why-opus/) - [Markets](https://www.opustech.co.uk/markets/) - [News](https://blog.opustech.co.uk/) - [Contact Us](https://www.opustech.co.uk/contact/) - [Customer Support](https://www.opustech.co.uk/customer-support/) [0800 3167566](tel:0800%203167566) - [Latest](https://blog.opustech.co.uk) - [News](https://blog.opustech.co.uk/tag/news) - [Events](https://blog.opustech.co.uk/tag/events) - [Public Sector](https://blog.opustech.co.uk/tag/public-sector) - [Mitel](https://blog.opustech.co.uk/tag/mitel) - [Contact Centres](https://blog.opustech.co.uk/tag/contact-centres) - [Customer Experience](https://blog.opustech.co.uk/tag/customer-experience) - [Cloud](https://blog.opustech.co.uk/tag/cloud) - [Microsoft](https://blog.opustech.co.uk/tag/microsoft) - [Technical](https://blog.opustech.co.uk/tag/technical) - [cloud communications](https://blog.opustech.co.uk/tag/cloud-communications) cloud communications - May 10, 2021 ### [Does your business have an Informal Contact Centre?](https://blog.opustech.co.uk/does-your-business-have-an-informal-contact-centre) Find out the questions you should ask, and why this is important for your communications The informal contact centre isn’t new, yet many businesses don’t see themselves as such. 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[Read More](https://blog.opustech.co.uk/does-your-business-have-an-informal-contact-centre) News - Aug 22, 2016 ### [Join our seminar at IP EXPO 2016](https://blog.opustech.co.uk/news/join-seminar-ip-expo-2016) [Read More](https://blog.opustech.co.uk/news/join-seminar-ip-expo-2016) News - Aug 05, 2016 ### [Can’t wait for the Olympic Games to begin?](https://blog.opustech.co.uk/news/countdown-olympic-games-opening-begins) [Read More](https://blog.opustech.co.uk/news/countdown-olympic-games-opening-begins) News - Mar 17, 2016 ### [Opus to Exhibit at UC Expo 2016](https://blog.opustech.co.uk/news/opus-to-exhibit-at-uc-expo-2016) [Read More](https://blog.opustech.co.uk/news/opus-to-exhibit-at-uc-expo-2016) News - Sep 15, 2015 ### [Unified Communications In The Cloud – A Smart Investment](https://blog.opustech.co.uk/news/unified-communications-in-the-cloud-mitel) [Read More](https://blog.opustech.co.uk/news/unified-communications-in-the-cloud-mitel) News - Apr 16, 2015 ### [Unified Communications Improves Contact Centres](https://blog.opustech.co.uk/news/unified-communications-improves-contact-centres) [Read More](https://blog.opustech.co.uk/news/unified-communications-improves-contact-centres) News - Apr 10, 2015 ### [Deploy Mobile Unified Communications Successfully](https://blog.opustech.co.uk/news/deploy-mobile-unified-communications-successfully) [Read More](https://blog.opustech.co.uk/news/deploy-mobile-unified-communications-successfully) [Prev](https://blog.opustech.co.uk) Next ### Need help choosing the right technologies for your business? 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Book your free consultation ![opus-consultation-banner-image-opt](https://blog.opustech.co.uk/hubfs/Images/opus-consultation-banner-image-opt.png) ## Contact Centres Contact Centres - Nov 03, 2022 ### [Visit Opus at the Call & Contact Centre Expo 2022](https://blog.opustech.co.uk/call-contact-centre-expo-2022) [Read More](https://blog.opustech.co.uk/call-contact-centre-expo-2022) Contact Centres - Sep 14, 2022 ### [Ten questions to ask when reviewing your contact centre technology \[Download\]](https://blog.opustech.co.uk/questions-to-ask-when-reviewing-your-contact-centre) [Read More](https://blog.opustech.co.uk/questions-to-ask-when-reviewing-your-contact-centre) Contact Centres - Aug 31, 2022 ### [Contact centre trends: the challenges and opportunities post-pandemic](https://blog.opustech.co.uk/contact-centre-trends-the-challenges-and-opportunities-post-pandemic) [Read More](https://blog.opustech.co.uk/contact-centre-trends-the-challenges-and-opportunities-post-pandemic) ## Customer Experience Customer Experience - Jan 19, 2023 ### [Opus Technology awarded Feefo Gold Trusted Service Award 2023](https://blog.opustech.co.uk/opus-technology-awarded-feefo-gold-trusted-service-award-2023) [Read More](https://blog.opustech.co.uk/opus-technology-awarded-feefo-gold-trusted-service-award-2023) Customer Experience - Sep 14, 2022 ### [How to Map Your Business Technology Strategy for 2022 \[Download\]](https://blog.opustech.co.uk/map-your-business-technology-strategy-for-2022) [Read More](https://blog.opustech.co.uk/map-your-business-technology-strategy-for-2022) Customer Experience - Sep 14, 2022 ### [Ten questions to ask when reviewing your contact centre technology \[Download\]](https://blog.opustech.co.uk/questions-to-ask-when-reviewing-your-contact-centre) [Read More](https://blog.opustech.co.uk/questions-to-ask-when-reviewing-your-contact-centre) ### All the news and insights, straight to your inbox. 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