Published Dec 2020

Unified Communications and Collaboration (UC&C) Benefits [Free Download]


Unified Communications and Collaboration should be a necessity for businesses looking to transform their communications roadmap for 2021 and beyond.  Read on to find out more and to download our free guide which will explain in detail the six reasons why UC&C could help transform your organisation.

What is Unified Communications and Collaboration?

Unified Communications and Collaboration (UC&C) combines every modern-form of communication a business has into one easily manageable platform.   As businesses continue to focus on customer and employer experience, having the right UC&C platform that replace the traditional set up of separate phone systems, email management, collaboration tools and instant messaging is going to remain critical.

Related Read: The Future of Work is Now: Leverage your Mitel Investment with a Microsoft Teams Integration

In this guide, we take a closer look at the six key reasons why a UC&C solution is now a necessity for businesses, particularly in regard to the customer and employee experience.

The Benefits of Unified Communication and Collaboration – who should read this guide?

This free guide is an essential read for managers and directors who are looking to transform their business communications roadmap in 2021 and beyond.   With an estimated 86% of customers saying that they are willing to pay more for an excellent experience, then providing a top-quality experience for your workers as well as delivering increased efficiencies and greater productivity should be an absolute necessity.

This guide explores six reasons why UC&C is now a necessity:

Enhancing crucial experiences

Why every customer call, click, text, chat or email needs to be engaged with quickly, smartly and seamlessly

Fostering closer working relationships

Why collaboration between employees always leads to better results

Providing a significant boost to productivity and mobility

Why allowing people to work flexibly from anywhere and at any time leads to higher employee engagement and overall business performance

Promoting interoperability

Why traditional siloed communications and systems will only serve to slow a business down

Lowering operating costs

Why a modern UC&C solution takes away unnecessary costs of having separate licences and puts them all together in one system

Driving Innovation

Why the sharing of ideas and expertise can often lead to fantastic new discoveries

Transform your business with a Mitel UC&C Solution from OpusUnified Communications and Collaboration

At Opus, we’re able to offer you a unique UC&C solution to transform your business.  Specifically as a Mitel Platinum Solutions Partner, we have been working with industry leading customers to help them transform.

In this guide we take a look at the outstanding work we have done with some of our customers to implement word class unified communications and collaboration systems that have provided a future-proofed resilient and scalable platform for today’s requirements and tomorrows opportunities.

Related Read: How Opus is supporting Mitel Customers through Changing Times

Why Choose Opus for Mitel?

As a Mitel Platinum Solutions Partner, we employ some of the most experienced Mitel solution design and project engineers in the UK.  We have been providing technology solutions since 1992 and support more than 1500 public and private sector organisations in the UK and beyond.

We offer honest and ethical advice and guarantee 100% customer satisfaction.

To find out how Opus can leverage your existing Mitel investment, get in touch to book a free virtual consultation with one of our experts.

Download the guide to learn how unified communications and collaboration technology can empower your teams for business success.

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