8 Steps to Successfully Deploy Mobile Unified Communications
The workforce has undoubtedly evolved as employees work from home and on the move using mobile devices such as smartphones and tablets.
With businesses taking full advantage of the emerging capabilities that mobile unified communications brings, the only question remains – how do you successfully deploy mobile UC?
Step 1. Taking the first step to mobility
Mobile unified communication is more than just allowing employees to use their mobile devices. You must develop a robust plan to ensure your UC strategy is truly unified!
Step 2. Making the cloud part of your mobile UC strategy
One major decision is whether you deploy mobile unified communication technology and applications on-premise or in the cloud. Now there are many reasons why the cloud should be a part of your mobile UC strategy, from the lower cost of deployment to the variety of features available in a cloud-based application – either way make sure you do your research.
Step 3. Understanding mobile UC standards
There are important standards that impact mobile unified communication deployments such as audio-visual communication and signaling protocols. A basic understanding of emerging standards such as the VP8 format for video compression and browser-based WebRTC applications is necessary when preparing your business for mobility.
Step 4. Mobile UC use cases
One of the most important steps is to evaluate the roles and regular day-to-day processes of your employees. This evaluation will determine what mobile unified communication platform will best serve your employees.
You must consider how to integrate and manage additional mobile features such as video calls and file sharing to ensure a successful UCC implementation. Your IT department should have a handle on this, through using management services such as mobile device management.
Step 6. Selecting a mobile UC vendor
Your next step is finding a mobile UC vendor that can support your needs from offering physical products to security features.
Step 7. Preparing your business for integration
Knowing how to integrate mobile unified communication products effectively is essential to finalising your mobility strategy. Luckily evaluation programs are available for you to define your requirements for mobile devices, applications and other features, which will establish the level of integration needed.
Step 8. Building UC architecture around mobility
The final step is to build a UC architecture in order to support your mobile unified communication initiatives. This involves defining your company’s technology requirements and assessing financial factors.
You are now ready to successfully deploy and support mobility for your business!
Don’t forget we can assess you with your business communication requirements and bring together the various technologies to create a UC environment for your employees and various user groups. We specialise in designing and developing a migration strategy so you experience a smooth transition to a fully collaboration environment.